SAS Remote Administration
SAS administration is time-intensive yet key to your organization’s ability to get the most out of your SAS software. Rely on our team of SAS Certified Administrators for support and maintenance. We’re here for you 24/7 with remote administration services. The comprehensive program for all administration responsibilities includes everything from general support to software updates to hotfixes and patching.
We Are SAS Administration Experts
Your organization benefits from our many years of experience and expertise as a SAS Alliance Partner. We prioritize proactive administration and delivery of support and advice. Certified SAS administrators become an extension of your team. We oversee all the SAS administration tasks relating to:
- User and group management
- Metadata management
- Security support
- Backups and redundancy
- License updates
SAS Administration Program Features
Our SAS administration offerings include:
- Enterprise support ticketing system: Submit issues directly to our team.
- Dedicated phone support line: Call us directly when you need us.
- Customized support channel: Access to our team is easy and simple.
- SLA-governed responses: Receive timely responses based on the turnaround times we’ve mutually agreed upon.
- Sharing of usage metrics: Get insight into what features and functionality have the most usage.
- Patching: Plan maintenance upgrades with us in coordination with operations.
- Monitoring: Ensure your system stays secure and has optimal performance with tracking of the ecosystem.
SAS Management Can Create Many Challenges for Organizations
SAS administration is a niche and specialized skill set. It requires time and effort to acquire. Due to other priorities and core responsibilities, your employees may not have the time for this level of dedication. It involves supporting critical business applications built, actively monitoring the environment, and the need for SAS Certified Administrators who understand the operating system. These common pain points for organizations are solvable by outsourcing SAS administration. Working with a team of dedicated, on-demand resources ensures your platform keeps running smoothly. You get the help and assistance you need without further straining your in-house IT.
Flexible, Affordable, and Effective SAS Administration
Rely on our SAS administrators to create a customized approach that aligns with your requirements. The cost-effective model of remote administration SAS serves companies of any size. Let us take the worry out of your SAS platform maintenance.